Our carrier has confirmed to us that the issue was related to a DTMF problem that they escalated with their local carrier earlier today and the problem is now solved. We have observed healthy calls inbound to our Israeli geographic number for the past couple of hours.
Posted 11 months ago. Mar 08, 2018 - 17:27 UTC
We have not seen the issue re-occur in the last hour. We are monitoring the inbound calls to +972 3 7631162 and are working with our carrier to determine if there was a network issue.
Posted 11 months ago. Mar 08, 2018 - 16:40 UTC
We are monitoring the Israel geographic number +972 3 7631162. If you are experiencing issues entering a conference when dialing that number please try our alternative number of +972 3 3760893.
Posted 11 months ago. Mar 08, 2018 - 16:06 UTC
We're investigating reports that some calls to our Israel geographic number are having issues with entering conference ID digits (DTMF). This is affecting a portion of the calls to the Israel geographic number.